Last Updated: March 23, 2025
At Skyscaner.cam, we’re dedicated to helping you explore the world through travel while keeping your personal information safe. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website, mobile app, or services. By using Skyscaner.cam, you agree to the practices described here. If you don’t agree, please refrain from using our platform.
1. Information We Collect
We gather information to improve your travel experience and provide personalized services. Here’s what we may collect:
- Personal Details: Name, email address, phone number, payment information (like credit card details), and other data you provide when booking or creating an account.
- Travel Preferences: Details about your searches, such as destinations, travel dates, and accommodation preferences.
- Device and Usage Data: IP address, browser type, device information, operating system, and how you interact with our site or app (e.g., pages visited, links clicked).
- Location Information: If you enable location services, we may collect your approximate or precise location to suggest nearby travel options.
- Communications: Records of your chats, emails, or calls with our customer support team.
- Third-Party Data: Information from partners (e.g., airlines, hotels) or social media if you log in via those platforms.
We may also collect anonymized data that doesn’t identify you directly to analyze trends and improve our services.
2. How We Use Your Information
We use your data to make your travel planning seamless and enjoyable. Specifically, we may:
- Process bookings for flights, hotels, or other travel services.
- Send you booking confirmations, reminders, or updates about your travel plans.
- Personalize your experience with tailored recommendations and offers.
- Respond to your inquiries or resolve issues through customer support.
- Analyze usage patterns to enhance our platform’s functionality and design.
- Detect and prevent fraud or unauthorized activity.
- Send promotional emails or notifications (you can opt out anytime).
- Comply with legal obligations or resolve disputes.
3. How We Share Your Information
We don’t sell your personal data, but we may share it in these cases:
- Travel Partners: With airlines, hotels, or other providers to fulfill your bookings.
- Service Providers: With trusted companies that help us operate, such as payment processors, IT support, or marketing agencies.
- Affiliates: Within the Skyscaner.cam family of businesses for operational purposes.
- Legal Requirements: When required by law, court orders, or to protect our rights and safety.
- Business Transfers: If we’re involved in a merger, acquisition, or sale, your data may be transferred as part of the deal.
We ensure anyone we share your data with respects its confidentiality.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar tools to enhance your experience on Skyscaner.cam. These help us:
- Remember your preferences and login details.
- Track how you use our site to improve its performance.
- Show you relevant ads on other platforms.
You can manage cookie settings in your browser, but disabling them might limit some features.
5. Your Choices and Rights
You’re in control of your data. Here’s what you can do:
- Access or Update: Log in to view or edit your account details.
- Opt Out: Unsubscribe from marketing emails via the link in any message.
- Delete: Request removal of your account by contacting us (subject to legal retention requirements).
- Location Settings: Turn off location sharing in your device or app settings.
- Data Requests: Depending on your region, you may have rights to request a copy of your data, restrict its use, or object to certain processing. Reach out to us to exercise these rights.
6. Data Security
We take your security seriously and use industry-standard measures (like encryption and firewalls) to protect your information. However, no system is 100% secure, so we can’t guarantee absolute protection. Please safeguard your account credentials and report any suspicious activity to us immediately.
7. International Data Transfers
Skyscaner.cam operates globally, so your data may be transferred to or stored in countries outside your own, including places with different privacy laws. We ensure these transfers comply with applicable regulations and maintain strong safeguards.
8. Children’s Privacy
Our services aren’t designed for kids under 16. If we learn we’ve collected data from a child without parental consent, we’ll take steps to delete it promptly.
9. Third-Party Links
Our site may link to external websites (e.g., travel providers or advertisers). We’re not responsible for their privacy practices, so check their policies before sharing information.
10. Changes to This Policy
We may update this Privacy Policy as our services evolve or laws change. We’ll notify you of significant updates via email or a notice on our site. Check back here regularly for the latest version.
11. Contact Us
Questions or concerns? Reach out to us:
- Email: support@skyscaner.cam
- Phone: [Insert your contact number]
- Address: [Insert your business address]
We’re here to help you travel with peace of mind!
This version reflects a travel-oriented tone suitable for Skyscaner.cam while covering the key points from Agoda’s policy. Let me know if you need specific sections expanded, simplified, or customized further! Also, replace placeholders like [Insert your contact number] with your actual details.